Retail Store Hours
Charles Ro Supply Company is the World's Largest Lionel Dealer
Phone : 781-321-0090 (Customer Service)
DUE TO COVID 19 OUR OPERATING HOURS AND RETAIL OPERATIONS ARE AS FOLLOWS:
Mail Order: We are practicing social distancing and therefore are operating with reduced staff. We are shipping daily and currently processing orders in a 24-48 hour timeframe. Please be patient.
Phone Hours: Monday - Friday 9am - 5pm - Closed Saturday and Sunday
On-Line: Place order on-line 24/7 - 7 days
Retail Store: The State Of Massachusetts guidelines will allow “Curb Side Contactless Pickup” beginning Wednesday (May 27th).
Procedures for “Curb Side Pickup” are as follows:
• Please call our Curb Side phone line 781-321-1589 to place your order. Have credit card and contact return phone number ready.
• We will call you when your order is ready for pick up. You will be provided with a pick up number.
• When you arrive, please call the “Curb Side” phone line and give your pick up number. Pull your vehicle parallel to the front doors and we will place your order in your trunk or back seat.
• Please be courteous and wear your mask for everyones safety.
Curb Side Contactless Pick Up Hours: Monday - Friday 10am - 4pm - Closed Saturday and Sunday
Directions to our store:
We accept :VISA, Master Card, American Express and Discover.